Returns Policy
Thank-you for purchasing a product from the team at Submoa.co.uk. If you wish to return your item please read below to find out how.
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in anyway.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have a question, please contact our customer support team here.
If you wish to start a return, please package your item well, include your contact details and your order number, contact us by email or press the button below to let us know its on the way.
Return the parcel to:
Submoa.co.uk
58 Magheraveely Road,
Newtownbutler,
Co.Fermanagh,
BT92 6LE
Start a Return